Standard process for sending and receiving faxes

Purpose
To establish a standard practice for sending and receiving faxes at Pinchot Family Medicine.
Scope
This work instruction shall apply to all persons sending and receiving faxes at the Pinchot Family Medicine front desk.
Materials and Equipment
·       Windows Live Mail
Process
·       Open the Windows Live Mail program by clicking the shortcut icon. ·       Select the email account for “Pinchot Fax.” ·       To send a fax, click the button labeled “Email Message”. ·       In the “To” bar, type the fax number including a one, the area code and number without any spaces or dashes.  Finish with “@efaxsend.com”. ·       Type a coversheet that includes who the fax is being sent to, the office name, phone number, fax number, the date and the number of pages in the fax including the coversheet. ·       Click the tab labeled “Insert” then the button labeled “Attach file” at the top of the message. ·       Select the file you wish to send, and click “Open”.  ·       On the message, click “Send”. ·       To receive a fax, look in the Pinchot Fax inbox.  ·       Faxes come in attached to an email. ·       On the email, double click the attachment. ·       Print or save the fax to the appropriate document folder. ·       For more information pertaining to saving scanned documents, see CT-WI-005.
Timing
This section used to acknowledge completion of training – place orginal signed document in employee’s personnel file
Employee Signature	Supervisor Signature
Name: Date:	Name: Date: